Marketing budget benchmarks by trade
A sourced percentage of revenue, adjusted for company size, and the arithmetic to turn it into your number.
- Business Development Resources puts growth-phase home-service firms at 8 to 12% of revenue.
- Under $1M sits at 10 to 15%. Established $3M+ sits at 5 to 8%.
- Count ad spend, website, wraps, print, tools and in-house salary share, not only the agency fee.
- A company at capacity should be under the band, deliberately.
What percentage of revenue should a home-service company spend on marketing?
Business Development Resources places healthy growth-phase home-service companies at 8 to 12% of total revenue on marketing, with the share varying by size: under $1M revenue at 10 to 15%, $1M to $3M at 8 to 12%, established $3M+ at 5 to 8%.
| Company size | Share of total revenue | Source |
|---|---|---|
| Under $1M revenue | 10 to 15% | Business Development Resources |
| $1M to $3M | 8 to 12% | Business Development Resources |
| Established $3M+ | 5 to 8% | Business Development Resources |
What we read from that, and this part is our judgement rather than anything Business Development Resources states: smaller companies spend a higher share because they are buying awareness they do not yet have. Established companies spend less because reputation and repeat work carry part of the load.
How do you turn the benchmark into your own budget number?
The benchmark is a percentage of revenue, so it only becomes a budget once you run your own revenue through it. Take last year's revenue. Apply the band for your size. That is your annual marketing budget, and dividing by twelve gives the monthly figure you should be comparing quotes against.
A $2M contractor at 10% is $200,000 a year, or roughly $16,600 a month across every channel.
What counts inside the marketing budget number?
The band applies to everything you spend to get work, not to the agency line on its own. Agency fees, ad spend, your website, vehicle wraps, print, sponsorships, review tools, CRM if you bought it for marketing, and the salary share of anyone in-house doing it.
Owners routinely count the agency fee and forget the rest, then conclude they are spending 3% when they are spending 9%. Count it all before deciding you are under-invested.
When do the benchmark bands mislead you?
The bands describe a steady state, and plenty of companies are not in one at any given moment. A company in a growth push, entering a new market, or recovering from a reputation problem will exceed the band deliberately, and should.
A company at capacity should be under it. Spending to generate work you cannot deliver is the most expensive mistake in this list, and it also damages the reviews you spent years building.
What if the band is far above what you spend now?
Sometimes the gap between the band and the current spend is itself the finding. If the band says $16,600 a month and you are spending $2,000, the honest advice is not to hire us. It is to work out whether the business can carry the investment before adding a retainer to it.
“Spending to generate work you cannot deliver is the most expensive mistake on this page.”
