How to read your SEO report
Most reports are built to look like progress. Here is what to check first, and the four questions that separate a real report from a performance.
- Skip the summary. Read the raw numbers first, then see whether the summary describes the same month.
- Ask what the denominator is, a moving keyword set manufactures improvement forever.
- Impressions, total keywords and unsegmented traffic all flatter.
- A report with no flat or falling number is not measuring enough things.
Start at the back
Skip the summary. It was written to frame everything after it. Go to the raw numbers, then read the summary and see whether it describes the same month.
Where the summary is warm and the numbers are flat, you have learned the most useful thing the document contains.
The four questions
What is the denominator? “Rankings improved” against what set of keywords, chosen by whom, and has that set changed since last month? A report that quietly swaps the tracked keywords can show improvement forever.
What did you actually do? Not “ongoing optimisation.” Dated, specific items you could verify against your own site.
What did not move? A report with no flat or falling number is not measuring enough things.
What would change your mind? If the plan is not working, what would show that, and by when?
Metrics that flatter
Impressions. Rise when you rank badly for more things. Useful with context, misleading alone.
Total keywords ranking. Includes position 87. Ask for keywords in the top ten, on terms a buyer would type.
Traffic without segmentation. Brand traffic and non-brand traffic behave differently, and a report that merges them can hide a collapse in the half you are paying for.
Percentage change with no base. Up 400% from two is up to ten.
What a report should let you do
Act without a call. If you need the agency to explain what the document means, the document is not doing its job.
It should also be checkable. Every claim in it should be something you could verify yourself if you were willing to spend an afternoon.
The uncomfortable version
A good report will sometimes tell you the quarter went badly and the agency does not fully know why. That is more useful than a green dashboard, and it is rarer than it should be.
We publish our own reporting format for exactly this reason. If you want to compare, the sample is on the site with the numbers left in.
“If you need the agency to explain what the document means, the document is not doing its job.”
