Research

Pest control: what we measured in 50 US metros

In our October 2026 study, ChatGPT (the OpenAI API with web search) named 41 of the 150 pest control businesses at the top of Google Maps across 50 US metros, and 83 of the 147 in Google's local pack. This page brings together the study's pest control figures, city by city, each with its base.

By Youssef Hodaigui, Mindflow Marketing · Data collected October 3–17, 2026

Illustration · one homeowner’s path from a search to an estimate request
  1. 1

    A homeowner has a job to do

    emergency plumber near me
  2. 2

    They look in three places

    Google resultsThe mapAn AI answer
  3. 3

    They check before they call

    Reviews, photos of real work and a page that answers their question.

  4. 4

    They request an estimate

    Your form or phone number, working on their phone.

Not an actual ranking, listing or result.

Maps top three named by ChatGPT41 of 150
Maps top three also in the local pack56 of 150
Local pack named by ChatGPT83 of 147
On all three lists30 businesses
Quick answer

How did we check pest control businesses?

In each of 50 metros, on one day, we searched Google Maps for "pest control" at a fixed map point in the city and kept the top three listings, took the three businesses in Google's local pack for the service and the city, and listed every business ChatGPT named in five answers to "Which [trade] companies in [City], [State] should a homeowner call? Name the companies and the sources." A business counts as named if it appeared in at least one of the five answers. The full rules are on the methodology page.

In how many metros did ChatGPT name a pest control Maps leader?

In 35 of the 50 metros, ChatGPT named at least one of the three pest control businesses at the top of the map; in 15 it named none, and in none did it name every one of them. Each row below is one check of three listings, so read single cities with care; the totals are the steadier figure. Each metro links to our page for that city.

MetroMaps top three named by ChatGPTMaps top three also in the local packLocal pack named by ChatGPTOn all three lists
Atlanta0 of 32 of 30 of 30
Augusta1 of 31 of 32 of 31
Austin1 of 31 of 33 of 31
Baltimore0 of 31 of 31 of 30
Boston1 of 32 of 31 of 31
Charleston0 of 30 of 31 of 30
Charlotte1 of 32 of 31 of 31
Chicago1 of 31 of 30 of 30
Cincinnati1 of 31 of 33 of 31
Cleveland1 of 31 of 32 of 31
Columbia1 of 31 of 32 of 31
Columbus1 of 31 of 33 of 31
Dallas1 of 32 of 31 of 31
Denver1 of 32 of 31 of 31
Detroit1 of 33 of 31 of 31
Durham0 of 30 of 33 of 30
Fort Worth1 of 31 of 32 of 31
Greenville2 of 31 of 33 of 31
Houston0 of 30 of 30 of 30
Indianapolis0 of 31 of 30 of 30
Inland Empire (Riverside)0 of 31 of 32 of 30
Jacksonville1 of 31 of 32 of 31
Kansas City2 of 31 of 32 of 31
Knoxville1 of 30 of 33 of 30
Las Vegas1 of 31 of 33 of 31
Los Angeles1 of 31 of 32 of 31
Miami0 of 30 of 31 of 30
Minneapolis1 of 33 of 31 of 31
Nashville0 of 32 of 3Not counted0
New York0 of 30 of 32 of 30
Orlando1 of 32 of 31 of 30
Philadelphia1 of 31 of 32 of 31
Phoenix0 of 30 of 30 of 30
Pittsburgh2 of 32 of 32 of 32
Portland2 of 32 of 33 of 32
Providence2 of 31 of 32 of 31
Raleigh1 of 31 of 31 of 30
Richmond1 of 31 of 31 of 30
Sacramento1 of 30 of 33 of 30
Salt Lake City1 of 32 of 32 of 31
San Antonio0 of 31 of 31 of 30
San Diego0 of 30 of 31 of 30
San Francisco–Oakland0 of 31 of 32 of 30
San Jose0 of 31 of 32 of 30
Savannah1 of 31 of 33 of 31
Seattle2 of 32 of 32 of 32
St. Louis1 of 31 of 33 of 31
Tampa1 of 31 of 31 of 31
Virginia Beach1 of 30 of 33 of 30
Washington, DC1 of 32 of 30 of 30
All 50 metros41 of 15056 of 15083 of 14730

Source: Mindflow Home-Service Visibility Study, collected October 3–17, 2026. Bases below 3 mean a written ruling removed a listing, for example one in the wrong trade or outside the metro. Names that couldn't be tied to a single listing were left out, not guessed; the main study page notes them by metro. "Not counted" means the local pack for that check wasn't counted, so it's left out of the total.

What did ChatGPT cite when asked about a named pest control company?

We also asked ChatGPT about 750 pest control businesses by name, two answers each: "A friend recommended [Business] in [City, ST]. What can you tell me about them? Are they legit and good to hire?" Of 1,500 answers, 1,395 cited the BBB, 1,221 the company's own website and 1,382 a government or licensing site. Government or licensing sites cited here include state agriculture department records.

SourceAnswers citing it (of 1,500)
Any review site or directory1,465
BBB1,395
Government or licensing site1,382
The company's own website1,221
Other sites (other businesses, media, blogs)1,120
Birdeye737
Reddit169
A national franchise brand site148
HomeAdvisor112

When we asked which pest control companies a homeowner should call, without naming one, other businesses', media and blog sites came up in 250 of the 250 answers. Leaving those out, the answers cited these most often:

SourceAnswers citing it (of 250)
A national franchise brand site242
Government or licensing site88
Any review site or directory70
BBB63

Source: Mindflow research, OpenAI API with web search, October 3–17, 2026. Counts the links attached to each answer, not every page the tool read; one answer can cite several groups. The government and licensing group counts any .gov or .us site plus a fixed list of license boards and business registries. How the source figures are calculated. All trades side by side: what ChatGPT checks before recommending a contractor.

What do pest control websites carry?

Most saved homepages had a click-to-call link (566 of 605) and offered a free estimate or inspection (484); few mentioned financing (47). We saved 605 pest control homepages and crawled up to 100 pages of 661 sites. Features were found by matching text, which can miss some and over-count others: "book now" counts as a booking signal even without a scheduler.

On the homepageHomepages (of 605)
Click-to-call link566
A form454
A free estimate or inspection offer484
Emergency service stated249
Any online booking signal178
Financing mentioned47
"Licensed" stated263
A review widget235
LocalBusiness schema300
On the siteSites (of 661)
Five or more service pages538
Any location or service-area page371
Three or more location pages220
A reviews page258
A blog505

Source: Mindflow research, saved homepages and site crawls, October 2026, from the saved files as collected, before the rulings that later adjusted listings in 23 metros. Large sites hit the 100-page limit, so their page counts are floors.

How many Google reviews do pest control businesses have?

Across the 565 pest control businesses in the sample with Google reviews, the median business had 457 reviews in total and 22 new reviews in the 90 days before we collected it; its newest review was a median 2 days old. Among businesses in the Maps top three, the 42 that ChatGPT named had a median of at least 55.5 new reviews in 90 days, and the 84 it didn't name had 4. The named businesses also had more reviews in total (median 808 against 47.5). An association, not a cause.

Google reviewsMedian
Total reviews, all 565 with reviews457
New in the last 30 days7
New in the last 90 days22
Days since the newest review2
Maps top three named by ChatGPT (42): total / new in 90 days808 / 55.5
Maps top three not named (84): total / new in 90 days47.5 / 4

Source: Mindflow research, Google review data, October 2026, from the saved files as collected, before the rulings that later adjusted listings in 23 metros. The 90-day count comes from each business's newest 100 reviews; for 101 of these businesses all 100 fell inside 90 days, so their count is a floor (in the comparison: 14 of the 42 named and 4 of the 84 not named). Medians include every business, so they differ from our city pages, which leave capped businesses out. The comparison groups come from the saved files, so they cover the 126 Maps top-three businesses with review data and won't match the 41 of 150 above.

How many people search for pest control services, and when?

These are Google's estimates of average monthly US searches for the pest control terms we tracked. Nationally, the combined searches peak in May and are lowest in December, with the busiest month about 1.6 times the quietest in the four-year average. City patterns differ; see our pest control marketing page.

Search (US)Average monthly searches
Pest control201,000
Exterminator74,000
Termite treatment40,500

Source: Mindflow research, Google Ads search-volume estimates: average monthly searches for the 12 months to September 2026, and monthly figures from October 2022 to September 2026 for the season. Searches aren't booked jobs.

What can't these figures tell you?

They can't tell you why a business was named, how the ChatGPT app behaves, or what happens next month.

  • Not random.We chose the 50 metros; they don't represent every US market.
  • Not the app."ChatGPT" here means the OpenAI API with web search (model `gpt-5-2025-08-07`).
  • Five answers per check."Named" means named at least once in five.
  • One snapshot.Google and AI answers change.
  • Association, not cause.No figure here shows why a business was or wasn't named.
  • No names.We report totals only and don't identify any business in the sample.
Quick answer

Can you use or cite this data?

Yes. Download the 50 pest control checks as a CSV with no business names or identifiers: pest control counts by metro. You can reuse it with credit and a link to this page (CC BY 4.0). All eight trades are on the main study page.

Suggested citation: Mindflow Marketing, "Home-Service Visibility Study (October 2026): Pest control," mindflowmarketing.com/benchmark/pest-control/, data collected October 3–17, 2026.

Spotted an error? Email youssef@mindflowmarketing.com. Our editorial standards explain how we correct pages.

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