Where do remodeling leads drop out before a signed project?
At the site visit or at the quote, and which one tells you what to fix. Every remodeling lead has to survive a call, a visit, a design conversation and a quote. If few leads book a visit, the source is the problem. If visits happen but quotes rarely sign, the problem is in your sales process.
Example numbers, not benchmarks or market prices: 20 leads at $80 each.
| Stage | Example count | Lead spend per stage |
|---|---|---|
| Leads | 20 | $80 each, $1,600 in total |
| Site visits | 10 | $160 per visit |
| Quotes sent | 6 | $267 per quote |
| Signed projects | 2 | $800 per project |
If 1 in 6 quotes signs instead of 2 in 6, the same leads cost $1,600 per project. If only 4 of the 20 leads book a visit, the source is sending the wrong homeowners whatever its price. The table also leaves out your time: those 10 site visits are hours you didn't spend running jobs.
Cheap bidders on the same lead are part of the cost. A remodeling company owner wrote in 2023, about competing on Angi: "I have to charge 5x as much to stay in business and make a reasonable profit. Do the guys who sign up for Angi not do math?"