Who are you selling to? Residential and commercial buyers choose differently
Residential buyers and commercial buyers find and judge a construction company in different ways, so your plan starts with which one pays your bills. Homeowners search, compare a few companies on similar projects, reviews and licensing, then request an estimate. Commercial owners and general contractors shortlist through relationships and qualification checks, then invite bids.
What changes between the two:
- How they find you. Homeowners search by project and town, like "home addition contractor in [town]". Commercial buyers more often start from a referral, a past project or a bid list, then look you up by name.
- What they check. Homeowners look at photos of similar finished work, reviews and your license. Commercial buyers can ask for a qualification statement covering past projects, key people, safety, insurance and bonding. Our construction SEO page shows what your website can show of that and what stays in the bid package.
- How long they take. A bathroom remodel may be decided in weeks. A commercial project can take months between first look and award, so a channel that "isn't working" after one quarter may simply not have reached the decision yet.
If you remodel homes for homeowners, our page on marketing for contractors and remodelers is written for you. Builders, general contractors and design-build firms have marketing for construction companies.